Logan Tours Island Tour Policy
Welcome to Logan Tours! We are delighted to have you join us for an unforgettable experience on Sal Island. To ensure the best possible service, we kindly ask you to review and adhere to the following tour policies.
1. Booking Confirmation
- Confirmation: All bookings are confirmed upon receipt of payment.
- Details: A confirmation email will be sent to you with the details of your tour.
2. Payment Policy
We offer various payment methods for your convenience:
- Cash after the tour
- Cash pre-payment before the tour
- International bank transfer
- European bank transfer
- PayPal
3. Cancellation Policy
- Full Refund: Cancellations made more than 24 hours before the scheduled tour time will be eligible for a full refund.
- Late Cancellations: Cancellations made within 24 hours of the scheduled tour time, or failure to show up for the tour without a valid reason, will result in a charge of 100% of the tour cost.
4. Changes to Bookings
- Advance Changes: Changes to bookings can be made up to 24 hours before the scheduled tour time, subject to availability.
- Late Changes: Any changes made within 24 hours of the scheduled tour time may incur additional charges.
5. Tour Schedule and Itinerary
- Prompt Departure: Tours will depart promptly at the scheduled time. Please arrive at the designated meeting point at least 15 minutes before departure.
- Itinerary Modifications: Logan Tours reserves the right to modify the tour itinerary due to weather conditions, safety concerns, or other unforeseen circumstances.
- Group Tours: Expect a little delay during group tours as guides pick up guests from different hotels.
6. Identification of Guides
- Identification: Our guides will be holding a sign, wearing a shirt, or approaching in the name of Logan Tours.
- Confirmation: For your safety, please ask for confirmation if the guide is from Logan Tours before getting in a car.
7. Liability
- Responsibility: Logan Tours is not responsible for any loss, damage, or injury sustained during the tour.
- Personal Belongings: Participants are responsible for their personal belongings and must take care of their own safety.
8. Health and Safety
- Medical Conditions: Participants should inform Logan Tours of any medical conditions or dietary restrictions at the time of booking.
- Precautions: Logan Tours will take necessary precautions to ensure the safety and well-being of all participants.
9. Conduct
- Behavior: Participants are expected to behave respectfully and follow the instructions of the tour guide.
- Disruptive Behavior: Logan Tours reserves the right to remove any participant from the tour who is deemed to be disruptive or poses a threat to the safety of others.
By booking a tour with Logan Tours, you acknowledge that you have read and agree to abide by these policies. We look forward to providing you with an exceptional tour experience on Sal Island!
Acceptance of Tour Policy
“I have read and accept the Logan Tours policy.”
[ ] I agree to the terms and conditions.