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FAQ’s

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

Choosing Logan Tours was a heartfelt decision for us. Our son, Logan Davi, holds a special place in our hearts, and naming our tourism agency after him is our way of expressing our love and dedication to our little one. Just as we cherish and nurture Logan, we are committed to providing exceptional service and creating unforgettable experiences for our customers. With Logan Tours, you’re not just booking a trip—you’re joining our family and embarking on a journey filled with warmth, care, and adventure.

We’re conveniently located in Bairro Novo, Espargos, on Sal Island. However, if it’s more convenient for you, we’re more than happy to meet you at your accommodation’s reception or at a charming local café of your choice in Santa Maria. Our goal is to make planning your adventures as effortless and enjoyable as possible, so feel free to let us know what works best for you, and we’ll be there!

  • Yes, Logan Tours is a licensed and registered tourism agency on Sal Island, ensuring that we meet all legal requirements and maintain high standards of service.

Absolutely! We understand the importance of peace of mind when traveling. Logan Tours is fully covered by liability insurance, ensuring that you’re protected throughout your journey with us. Additionally, all the tour operators we collaborate with are required to have insurance, guaranteeing that you can explore Sal Island with confidence and security. Your safety and satisfaction are our top priorities.

We offer flexible payment options to suit your preferences. You can either pay online at the time of booking or choose to reserve your spot and pay later.

*Please note that for some activities, advance payment is required before the start of the tour. 

You can reach us through multiple channels:

Feel free to contact us via phone or email with any inquiries, booking requests, or questions you may have. We’re here to assist you every step of the way!

Yes, we offer a refund policy for cancellations made within 24 hours of booking. If you find it necessary to cancel your reservation within this time frame, you’re eligible for a full refund. We understand that plans can change unexpectedly, and we strive to provide flexibility and convenience to our customers. Please reach out to us as soon as possible if you need to cancel or modify your booking.

For most of our tours and activities, there are no age restrictions. However, we recommend reviewing the trip overview for each specific excursion, as any age restrictions or recommendations will be clearly outlined there.

Your safety and enjoyment are our priorities, so if there are any specific age requirements or considerations for a particular tour, you’ll find all the relevant information in the trip overview. If you have any questions or concerns regarding age restrictions, feel free to contact us for clarification.

Yes, we offer accommodation booking services on Sal Island. Whether you prefer hotels, resorts, guesthouses, or vacation rentals, we can assist you in finding the perfect accommodation to suit your preferences and budget. Just let us know your requirements, and we’ll take care of the rest, ensuring you have a comfortable and enjoyable stay on Sal Island.

Absolutely! We offer cultural immersion experiences such as traditional music and dance performances, cooking classes to learn local recipes, and visits to historical sites and museums.

Travelers should ensure they have a valid passport, any necessary visas, and comply with local laws and regulations. We provide guidance on relevant legal requirements to help make your visit smooth and enjoyable.

  • Our team is available to provide assistance and support throughout your stay, including information about local attractions, dining recommendations, and assistance with any issues that may arise.
  • Yes, we offer airport transfer services to ensure a seamless transition from the airport to your accommodation and vice versa. Advance booking is recommended to secure your transfer upon arrival.